Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Salacia of London’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Salacia is the trading name of Salacia of London.

The term ‘Salacia’ or ‘us’ or ‘we’ refers to the owner of the website whose office is at Park Farm, Cranbrook, Kent, TN17 2LJ.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Returns & Exchange

Salacia of London wants you to shop with confidence. That’s why we provide you with a “No-Hassle” satisfaction guarantee. If any item you purchase from us doesn’t meet your expectations, send it back within 7 days – we’ll issue a full refund of the original purchase price (minus shipping charges) via the same payment method you used originally. We must be notified within 7 days of any cancellation or return.

There are a just a few exceptions:

How do I return an item?

My order was damaged in shipment.

You sent me the wrong item!

Our Mistake – You gave us a correct part number and we made a mistake:

Your Mistake – You placed your order, or gave us on the phone, an incorrect part number(s), or perhaps you just decided it wasn’t what you wanted: